The product I received is defective. January 30, 2020 12:13 Updated In case you have received an item of your defective order, do not return it, contact us through our contact form. Related articles How do I contact Customer Service? What guarantee do the products have? I have not received one of the items in my order. The color of the product I ordered is not exactly the same as the image on the web. How can I see the status of my order?